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WOODLAND HILLS HQ OPEN 24/7 IICRC CERTIFIED CSLB LICENSED ★ 5.0 108 REVIEWS WATER FIRE SMOKE MOLD SERVING LA VENTURA ORANGE COUNTY
About Instant Restoration

About Instant Restoration

When disaster hits, you need someone who shows up — and someone who actually cares. That’s the standard we’ve built our company around.

Our Story

Instant Restoration was founded in 2019 with a clear idea: property damage restoration could be done better than it was being done.

Too many homeowners were getting the same experience — slow responses, vague answers, hidden charges, technicians who couldn’t explain what they were actually doing. The people experiencing the worst week of their year were being treated like assembly-line work.

We started this company to be the opposite of that.

“Homeowners and business owners aren’t tickets in a queue. They’re neighbors going through a hard time.”

That’s how we treat every job — with real attention, real communication, and real accountability from the first call through the final walkthrough. That principle hasn’t changed. Through floods, fires, mold outbreaks, and everything in between, we’ve built a reputation across Southern California for one thing: showing up when it matters and getting the job done right.

SECTION 03 · WHAT MAKES US DIFFERENT

Five reasons people stay.

We’re not the cheapest restoration company in California. We’re not the biggest. We’re the one that treats every job like it’s the only one that matters.

VALUE 01

Local, not franchise.

Based in Woodland Hills, serving neighbors — not a 1-800 number. Our reputation depends on every job we do.

VALUE 02

Real communication.

The crew on your job is connected to the team answering your calls. No telephone tag, no transfers, no vague answers.

VALUE 03

55-minute response.

Target on-site within 55 minutes anywhere in our service area. Water damage gets worse by the hour. The faster we arrive, the less you face.

VALUE 04

We speak insurance.

We handle claims weekly — we know adjuster psychology, what documentation works, and where claims get denied. We handle the back-and-forth so you don’t.

VALUE 05

Licensed, bonded, certified.

CSLB B-General with Hazardous Substance Removal. IICRC certified across water, mold, and sewage. Fully insured. License publicly verifiable.

VALUE 06

Answer the phone.

Always. 24/7. A person, not a menu. The number is (818) 486-6546.

SECTION 04 · HOW WE WORK

Same process, every job.

Consistency is how we keep our promises. Every job follows these seven steps — from the first call to the final walkthrough.

STEP 01

Call.

24/7 emergency dispatch line: (818) 486-6546. Live person, not a robot.

STEP 02

Rapid response.

Crew dispatched immediately. Target arrival under 55 minutes.

STEP 03

Assessment.

On-site evaluation. Moisture readings, damage documentation, photos and video for your insurance claim.

STEP 04

Written scope of work.

Before any work begins, you receive a detailed written scope: what we’re doing, what materials we’re using, timeline, pricing, payment terms. You sign before we start.

STEP 05

Restoration.

Our crews execute the plan. Daily updates. No surprises. Any change requires your written approval first.

STEP 06

Insurance coordination.

With your authorization, we handle documentation directly with your insurance carrier and adjuster.

STEP 07

Completion and verification.

Final walkthrough together. We don’t leave until you’re satisfied with the work.

SECTION 05 · WHAT WE STAND FOR

A crisis is not a transaction.

Property damage is a crisis. The water keeps spreading until someone stops it. The mold keeps growing until someone removes it. The smell of smoke doesn’t disappear on its own. And in the middle of all of it is a person — a homeowner, a business owner, a property manager — trying to figure out what to do next.

That’s where we come in.

We’re not the cheapest restoration company in California. We’re not the biggest. What we are is a team that treats every job like it’s the only one that matters — because to the person whose home or business is damaged, it is.

We go above and beyond for our clients. Not because it’s a slogan. Because it’s how this work should be done.

SECTION 06 · CREDENTIALS

Certifications & credentials.

CSLB licensed. IICRC certified across water, mold, and sewage. HAZ certified. Fully insured. Publicly verifiable.

California Licensed General Building Contractor (CSLB, B-General Building)
Hazardous Substance Removal (HAZ) Certified
IICRC Certified — Institute of Inspection, Cleaning and Restoration
Water Damage Restoration (S500 standards)
Mold Remediation (S520 standards)
Sewage Cleanup (S540 standards)
Fully Licensed, Bonded, and Insured
Established 2019

Our license is publicly verifiable through the California Contractors State License Board at www.cslb.ca.gov.

SECTION 07 · PROOF

By the numbers.

Real and current. Updated as we grow.

<55m
Response target
5.0
Google rating
108+
Verified reviews
6yrs
Since 2019
SECTION 08 · SERVICE AREA

LA, Ventura, and Orange Counties.

We dispatch from Woodland Hills and cover everywhere our 55-minute target reaches. A sample of the communities we serve:

Los Angeles County

Woodland Hills Calabasas Encino Tarzana Sherman Oaks Beverly Hills Brentwood Santa Monica Pasadena Glendale Burbank Hidden Hills

Ventura County

Thousand Oaks Westlake Village Agoura Hills Camarillo Oxnard Ventura

Orange County

Anaheim Irvine Newport Beach Costa Mesa Santa Ana

If you don’t see your city listed, just call. We dispatch from Woodland Hills and cover everywhere our 55-minute target reaches.

SECTION 09 · READY WHEN YOU NEED US

When damage happens,
you call once.

24/7 emergency dispatch. No after-hours fees. No holiday surcharges. Property damage doesn’t follow business hours, and neither do we.

Dispatch · (818) 486-6546