Local team, local response.
HQ in Woodland Hills puts us inside 30 minutes for most San Fernando Valley addresses and within the 55-minute response target across most of LA, Ventura, and Orange Counties. No “out-of-area dispatch fee.”
Active emergency? Call (818) 486-6546 · Currently dispatching 24/7
Emergency Dispatch · 24/7
24/7 Emergency Restoration Across Southern California
Active leak, flood, fire damage, or sewage backup? We answer 24/7, dispatch restoration trucks within our 55-minute response target, and arrive ready to mitigate immediately. One number — water, fire, smoke, mold.
Currently dispatching · 24/7
(818) 486-6546
Dispatch ETA to your area ·
24/7 dispatch across LA · Ventura · Orange County
Not an active emergency? Request a callback ↓
Section 01 · Triage
Tell us what’s happening.
Tap your emergency — we route you to the right crew, or just call and we’ll triage it with you.
01 · Water
Water / burst pipe / flood
Standing water, leaking pipe, ceiling drips, slab leak, storm flooding.
02 · FireFire / burn damage
Post-fire structural cleanup, soot, char, odor and deodorization.
03 · SmokeSmoke / wildfire intrusion
Indoor air quality, HVAC contamination, HEPA scrubbing after wildfire smoke.
04 · MoldMold / mildew
Visible mold, musty smell, post-water-event growth. Remediation only.
Section 02 · While you wait
What to do until we arrive.
If you can do these safely, do them. If not — we’re already moving. Don’t risk your safety for property.
01
Stop the source if safe.
Shut off the main water valve, the breaker for the affected room, or the HVAC if smoke is recirculating. Only if you can do it safely.
02
Document everything.
Photo and video the damage before moving anything. Your insurance carrier will ask — and we document again on arrival.
03
Move what you can.
Lift wet contents off the floor; move valuables and electronics to a dry area. Leave drywall and structure for us.
04
Don’t enter unsafe areas.
Smoke, electrical, structural, or biohazard situations — wait outside. We arrive with PPE and instruments.
05
Call us — we take it from here.
One call. We dispatch the crew, document for insurance, mitigate the damage, and rebuild — same team start to finish.
Section 03 · Request dispatch
Request a callback.
Fill out 4 fields and we call back within 5 minutes. For an active emergency right now, calling is fastest: (818) 486-6546.
Section 04 · Why we’re called first
Why Southern California calls us first.
One local, licensed team from the emergency call through the rebuild.
IICRC standards on every job.
S500 for water emergencies, S520 for mold, S700 for fire and smoke. Industry-standard documentation your insurance adjuster recognizes immediately.
CSLB #1078518 B-General Building Contractor.
The team that handles emergency mitigation also handles the rebuild — drywall, framing, flooring, finishes. One project manager from emergency call to final walkthrough.
HAZ certified.
For older Southern California properties (pre-1980) where asbestos, lead, or other hazardous materials in original construction may be exposed by damage.
Insurance documentation starts immediately.
We photograph damage, document scope to IICRC standards, and coordinate directly with your carrier when authorized. Most clients pay only their deductible on covered work.
Mold remediation only — no testing.
Conflict-of-interest protection. We remediate to IICRC S520 standards; independent third-party industrial hygienists handle clearance testing.
Section 05 · Service area
We dispatch across three counties.
Every city across LA, Ventura, and Orange Counties — dispatched from our Woodland Hills HQ.
Los Angeles County
88 incorporated cities — fastest in the San Fernando Valley + Westside from HQ.
View county coverage →Ventura County
10 incorporated cities + communities — Conejo Valley fastest.
View county coverage →Orange County
34 incorporated cities — all metro areas.
View county coverage →
Section 06 · Common questions
Emergency FAQ.
The questions we hear most on emergency calls.
What’s the actual response time?
55-minute response target for true emergencies across LA, Ventura, and Orange Counties. From our Woodland Hills HQ, most San Fernando Valley addresses are inside 30 minutes — Encino, Tarzana, Sherman Oaks, Studio City, Calabasas, Northridge, Van Nuys often 15–25 minutes. We dispatch immediately on confirmed emergency calls.
Do you really answer the phone at 3 AM?
Yes. Property damage doesn’t keep business hours, and neither do we. Real person, real dispatch — not voicemail and “we’ll call you in the morning.”
Will my insurance cover the emergency mitigation?
Almost always yes for sudden covered events (burst pipe, fire, storm damage). Most policies cover emergency mitigation as a separate line item before the full claim resolves. Coverage is between you and your carrier.
Do you handle the rebuild after the emergency, or just the mitigation?
Both. CSLB #1078518 B-General Building Contractor license covers full reconstruction in-house — one company, one timeline, one warranty, from emergency mitigation to final walkthrough.
Do you charge for the assessment?
No — the emergency assessment is free. We diagnose, document, and give you the honest scope and timeline. You decide how to proceed.
Are you certified for hazardous materials in older homes?
Yes. HAZ certified for asbestos, lead-safe protocols, and other hazardous material handling required on older Southern California housing (pre-1980 properties commonly have asbestos in drywall, insulation, or pipe wrap).
What if my emergency happens on a weekend or holiday?
Same response. Nights, weekends, holidays, 24/7/365 — same target, same crew, same documentation, same coordination with insurance.
Don’t wait
Every minute matters.
Water damage compounds every hour. Smoke settles into porous surfaces in minutes. Call us — we’ll be there. The emergency assessment is free.
Call now(818) 486-6546
24/7 · same-hour dispatch · 55-minute response target