Residential
Single-family homes, condos, townhouses, and HOAs. Direct insurance coordination, written scopes, clear communication from emergency response through reconstruction.
Services
Property damage restoration services in Los Angeles.
Choose your service or call (818) 486-6546 — we answer 24/7.
24/7 dispatch across Los Angeles, Ventura, and Orange Counties.
- CSLB #1078518
- IICRC Certified
- 24/7 Emergency Dispatch
- 55-Minute Response Target
★ 5.0 from 110+ Google reviews
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200+ jobs completed since 2019
·
Woodland Hills HQ
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Licensed B-General + HAZ Certified
Section 01 · First call
What happens when you call.
Direct dispatch from the people who do the work — no phone tree, no call center, no callback.
Calls answered immediately, 24/7. We confirm your address and damage type, dispatch on the spot, and give you an honest arrival window. You know exactly who’s coming and when before you hang up.
No “we’ll have someone call you back.” No fake “we’ll be right there.” Just direct dispatch every time.
Section 02 · Who we serve
Built for every property type.
Residential, commercial, industrial — one licensed team, the same operational standard across all three.
Commercial
Offices, retail, restaurants, multi-unit residential, and mixed-use properties. Property manager–friendly documentation, unit-by-unit scoping, tenant communication support.
Industrial
Warehouses, manufacturing facilities, and hazmat-adjacent jobs. HAZ-certified team, OSHA-compliant containment, coordination with facility safety officers.
Section 03 · Services
Restoration services.
Seven service lines, all in-house, all to IICRC standards. Each card links to a deeper-dive page.
Water Damage Restoration
Burst pipes, leaks, appliance failures, roof intrusion. IICRC S500 extraction, structural drying, and moisture verification.
The difference
Daily moisture readings logged with photo timestamps. Equipment stays in place until wood moisture content drops below 16 percent — not “looks dry.”
Mold Removal and Mold Remediation
Containment, removal, and clearance for mold contamination. IICRC S520 protocols with HEPA filtration and antimicrobial treatment.
The difference
Full containment before any removal — affected areas sealed off with negative air pressure to prevent cross-contamination. Affected porous materials removed and disposed of per IICRC S520. HEPA-filtered air scrubbers run throughout. Antimicrobial treatment on remaining surfaces. Clearance documented.
Fire Damage Restoration
Structural fire response, soot removal, content cleaning, and full reconstruction coordination with fire department documentation.
The difference
Soot stratification mapping before any cleaning. Protein fires, electrical fires, and structural fires leave different residues — each needs a different cleaning agent. We don’t guess.
Smoke Damage Restoration
Smoke residue removal from walls, surfaces, contents, and HVAC. Odor neutralization through ozone treatment and HEPA scrubbing.
The difference
HVAC duct cleaning included by default. Skipping it is why most smoke jobs come back two weeks later with returning odors. We don’t skip it.
Flood Damage Cleanup
Category 2 and Category 3 water response. Decontamination, structural drying, and material disposal per IICRC standards.
The difference
Category 3 (black water) jobs get full PPE protocols and EPA-registered antimicrobial treatment. We don’t cut corners on contaminated water — that’s how people get sick weeks later.
Sewage Cleanup and Sanitization
Sewage backup containment, biohazard removal, EPA-registered decontamination, and structural sanitization.
The difference
Affected porous materials (drywall, carpet, padding) are removed and disposed of per IICRC S500 Category 3 — not sprayed and left in place. The shortcut version comes back as mold in three months.
Reconstruction and Build-Back
Drywall, flooring, cabinetry, paint, electrical, and plumbing coordination. Licensed B-General contractor handling full rebuild after restoration.
The difference
Same team that does the remediation handles the rebuild. No “remediation guy left, now you wait for a contractor.” Continuous accountability from emergency call to final walkthrough.
Not sure?
Not sure which service you need?
Describe what you’re seeing — standing water, a smell, a stain, smoke residue — and we’ll tell you exactly what it is and what it takes to fix it. No obligation, no pressure. Most callers know their next step within five minutes.
Talk to a real person · 24/7
⚡ Call (818) 486-6546
Free on-site assessment · written scope · no obligation
Section 04 · Which service
Not sure which service you need? Start here.
Property damage is confusing in the moment — you just know something’s wrong. Use this quick guide to point yourself to the right service. When in doubt, call us; our dispatcher will diagnose it with you in minutes.
You see or smell standing water, wet drywall, or warped floors
That’s water damage restoration — burst pipes, slab leaks, appliance failures, roof leaks. The clock matters: water wicks into framing within hours and mold can follow in 24–48.
There’s a musty smell, dark spotting, or visible growth
That’s mold removal & remediation. Southern California bathrooms, attics, and crawl spaces are common culprits. Don’t disturb it — improper removal spreads spores.
After a fire — char, soot, or a lingering burnt smell
You likely need both fire damage restoration and smoke damage restoration. Soot is acidic and keeps etching surfaces until it’s professionally cleaned.
Heavy rain, a flooded street, or rising water entered the property
That’s flood damage cleanup — different from a clean-water leak because flood water is often contaminated and needs sanitizing.
A sewage backup, toilet overflow, or sewer line issue
That’s sewage cleanup & sanitization — a biohazard (“black water”) that requires containment and disinfection, not just cleanup.
The damage is done and now the property needs rebuilding
That’s reconstruction & build-back — drywall, flooring, framing, and finishes, taken back to pre-loss condition. As a CSLB-licensed B-General Building Contractor (#1078518), we mitigate and rebuild, so you’re not juggling two companies.
Still not sure? Call Instant Restoration for a free assessment — across Los Angeles, Ventura, and Orange counties, we target a 55-minute response.
Section 05 · Damage chains
Damage rarely comes alone.
Most jobs aren’t a single problem — one event triggers a chain. Knowing what comes next is the difference between a clean recovery and a second disaster. Here’s what we see across Southern California, and why having one IICRC-certified team handle the whole chain protects you:
Water → Mold
Untreated water damage becomes a mold problem in 24–48 hours. We dry to verified moisture readings (not guesswork), so water damage doesn’t turn into a mold remediation job two weeks later.
Fire → Smoke + Soot + Water
A fire is really three losses at once: flame damage, pervasive smoke and acidic soot, and the water used to extinguish it. We address fire, smoke, and the resulting water damage together — and follow IICRC S500 (water & sewage), S520 (mold), and S700 (fire & smoke) standards throughout.
Sewage / Flood → Biohazard + Mold + Structural
Contaminated water (sewage or flood) is a health hazard first. After sewage cleanup & sanitization or flood cleanup, we check for hidden moisture and structural impact so it doesn’t seed mold or rot behind the walls.
Because we handle mitigation and reconstruction in-house, there’s no gap where a second problem can grow while you wait on another contractor.
Section 06 · Pricing
How pricing works.
Cost depends on three factors. We tell you all of them up front, in writing, before any work begins.
01
Extent of damage
Square footage affected, depth of contamination, structural impact.
02
Materials affected
Drywall is cheaper than custom cabinetry; carpet differs from hardwood.
03
Reconstruction needed
Cleanup alone vs. cleanup plus rebuild.
Every job starts with a free on-site assessment and a written line-item scope. You see the full price before any work begins. No surprises.
Insurance jobs: With your written authorization, we bill the carrier directly. You typically pay only your deductible.
Out-of-pocket jobs: Payment plans available for larger reconstruction projects. Discussed during the estimate.
Section 07 · How we work
How we work.
Six steps. Same process, every job, from emergency call through final walkthrough.
Step 01
Emergency Call
24/7 dispatch answers immediately. Honest arrival window given on the first call.
Step 02
On-Site Assessment
Free assessment when we arrive. Moisture mapping, damage documentation, scope development.
Step 03
Written Scope and Insurance
Detailed line-item scope. Direct coordination with your insurance carrier and adjuster, with your written authorization.
Step 04
Containment and Source Control
Stop the cause. Contain affected areas to prevent spread. Set up industrial equipment.
Step 05
Restoration Work
IICRC-standard execution. Daily moisture readings on water jobs. Photo documentation throughout.
Step 06
Verification and Reconstruction
Clearance verification. Then reconstruction if needed — drywall, flooring, paint. One team, start to finish.
Section 08 · What makes us different
Four reasons people stay.
Built into how we operate, not into marketing copy. Each one is verifiable on the job.
Single-Team Accountability
Our team runs every job personally. No call centers, no sub-contractor handoffs. Same people from emergency call through final walkthrough.
Direct Insurance Coordination
We’ve worked with every major California carrier. Documentation built to be defensible. IICRC-standard scopes that adjusters respect.
IICRC-Standard Documentation
Moisture readings, photo timelines, written scopes per S500/S520/S700 protocols. Built to support legitimate claims and survive scrutiny.
Honest Scope, No Overselling
If a 200-square-foot job doesn’t need a 2,000-square-foot scope, we don’t write one. Our reputation is built on accurate diagnosis, not maximum invoicing.
Section 09 · Where we serve
Three counties, one dispatch.
We dispatch from our Woodland Hills headquarters across Los Angeles, Ventura, and Orange Counties.
Los Angeles County
Woodland Hills (HQ) · Calabasas · Tarzana · Encino · Sherman Oaks · Studio City · Brentwood · Beverly Hills · Pacific Palisades · Malibu · Topanga · Bell Canyon · Hidden Hills · West Hills · Chatsworth · Northridge · Reseda · Van Nuys · North Hollywood · Santa Monica · Pasadena · Altadena · Glendale · Burbank · Hollywood
View county services →Ventura County
Thousand Oaks · Westlake Village · Newbury Park · Camarillo · Oxnard · Ventura · Simi Valley · Moorpark
View county services →Orange County
Anaheim · Irvine · Newport Beach · Costa Mesa · Huntington Beach · Santa Ana · Fullerton · Tustin
View county services →
Section 10 · Insurance
We work with every major California carrier.
With your written authorization, we coordinate documentation directly with your insurance carrier and adjuster. Most jobs: you pay only your deductible.
State Farm
Allstate
Farmers
USAA
AAA
Liberty Mutual
Travelers
Mercury
Nationwide
Progressive
Safeco
MetLife
Hartford
Chubb
CSAA
Pacific Specialty
Wawanesa
Don’t see your carrier? Call (818) 486-6546 →
Section 11 · At a glance
Restoration services at a glance.
All seven service lines side by side — typical trigger, what’s included, and a realistic timeline.
| Service | Typical trigger | What’s included | Typical timeline |
|---|---|---|---|
| Water Damage | Pipe burst, leak, appliance failure | Extraction, structural drying, moisture verification | 3–5 days dry-out |
| Mold Remediation | Musty odor, visible growth | Containment, HEPA filtration, removal, clearance | 2–5 days |
| Fire Damage | Flame/char damage | Debris removal, structural cleaning, odor control | Varies by severity |
| Smoke Damage | Soot, lingering odor | Soot removal, surface treatment, deodorization | 2–7 days |
| Flood Cleanup | Storm/rising water | Water removal, sanitizing, drying | 3–7 days |
| Sewage Cleanup | Backup, overflow | Biohazard removal, disinfection, sanitizing | 1–3 days |
| Reconstruction | Post-mitigation rebuild | Drywall, flooring, framing, finishes | Scope-dependent |
Every job starts with the same 55-minute response target across LA, Ventura & Orange counties. Timelines are typical ranges — your free assessment gives you an exact scope.
Get your free assessment — one call, one team, mitigation through rebuild.
⚡ Call (818) 486-6546
Section 12 · Common questions
Common questions.
Five questions we hear most. For 43 more, see the full FAQ.
How fast can you arrive?
Our target on-site response is under 55 minutes anywhere in our service area. When you call, we give you an honest arrival window — not a fake “we’ll be right there” estimate.
Do you work with insurance companies?
Yes. With your written authorization, we coordinate documentation directly with your insurance carrier and adjuster. We’ve worked with every major California carrier — State Farm, Allstate, Farmers, USAA, AAA, Liberty Mutual, Travelers, Mercury, and more.
Are you licensed and insured?
Yes. CSLB #1078518, B-General Building with HAZ certification. IICRC certified in water, mold, and sewage restoration. Fully insured for general liability and workers’ compensation, and bonded.
What’s the difference between water damage restoration and flood damage cleanup?
Water damage typically involves clean-water sources like burst pipes, appliance leaks, or roof leaks. Flood damage involves Category 3 (black water) — contaminated water from outside the structure, sewage backups, or natural floods. Different categories require different protocols. We handle both.
Do you handle both residential and commercial properties?
Yes. Homeowners, business owners, property managers, landlords, HOAs, and industrial facilities. Single-family homes, condos, multi-unit residential, commercial spaces, mixed-use properties, and industrial — all under one licensed team.
Section 13 · Ready when you need us
Property damage doesn’t wait. Neither do we.
Non-urgent? Book an assessment.
Free on-site assessment with written scope and pricing.